AI for Elite Dealerships
Stop Losing Business
Leverage AI Agents connected to your DMS that book appointments, send repair order updates, and answer every single customer call.
Built by AI experts with experience from:
Fleet AIWhat We Do
Features to capture every lead and support every customer.
24/7 AI Call Answering
Every call is answered instantly, day or night. No more missed opportunities when your team is busy or after hours.
Inbound & Outbound Calls + SMS
Handle inbound calls and texts, and run outbound campaigns. One platform for voice and messaging.
Appointment Booking
AI books service and sales appointments directly into your calendar and DMS — no manual data entry.
Repair Order Updates
Automatically send repair order status updates to customers so they stay informed without calling in.
CRM / DMS Logging
Every conversation is logged and synced to your CRM or DMS. Full audit trail and no duplicate entry.
Multilingual Support
Serve customers in their language. AI agents handle multiple languages so you never lose a lead.
How It Works
A simple flow from first contact to logged outcome.
Customer calls or texts dealership
Lead reaches your store by phone or SMS.
Dialect AI answers instantly
No hold, no voicemail. AI greets and qualifies.
AI connects to CRM / DMS
Real-time access to inventory, RO status, and schedules.
Books appointment or answers question
Appointments go straight to your calendar; questions get answered from your data.
Logs everything and forwards when needed
Full transcript and log in your CRM. Human handoff when appropriate.
Product Screens
Every interaction logged. Clear summaries, booked appointments, and full CRM audit trails so you stay in control.
Call Summary
Post-call summary with key details and next steps.
Appointment Booked
Confirmation when an appointment is booked.
CRM Log
Every call and interaction logged to your CRM.
Partnerships & Integrations
Any dealership that is partnered with CDK Global CRM:
Why Dialect
Built specifically for automotive dealerships. No missed leads, no extra overhead.
No missed calls
Every call is answered instantly, 24/7.
No long holds
Customers get answers without waiting on hold.
No extra BDC headcount
AI handles triage so your team focuses on closing.
Works after hours
Capture leads when your store is closed.
Built for dealerships
Not generic AI — designed for DMS, RO updates, and dealer workflows.
Ready to stop losing leads?
AI agents that answer, book, and follow up — so your dealership never misses a call.